Bellhop
MA (dispatched from Chattanooga, TN HQ)
4.6
1,661 Google reviews
BBBA+
Bellhop is a moving company based in MA (dispatched from Chattanooga, TN HQ). Rated 4.6/5 from 1,661 Google reviews. BBB rated A+ (accredited). 7 red flags documented.
Authority
Active
Crashes (24mo)
0
BBB
A+ (Accredited)
Boston, MA (dispatched from Chattanooga, TN HQ)
Verify on FMCSA SAFERAt a Glance
Strengths
- 4.6/5 from 1,600+ Google reviews nationally
- National brand with app-based booking and transparent online pricing
- BBB A+ accredited
- When the right crew shows up, reviews praise speed and professionalism
Red Flags
- FMCSA-licensed moving broker, not a mover. You are not hiring movers, you are hiring a middleman that dispatches third-party crews.
- 10+ BBB complaints across locations, many unanswered. Complaints include no-shows, property damage, items held in possession
- Damage compensation at industry minimum: 60 cents per pound
- Bills doubling without notice
- AI-only customer service. No human reachable by phone.
Show 2 more red flags
- Movers confirmed they are independent contractors, not employees
- Inexperienced replacement crews sent when original team calls out
How Bellhop Compares
Google Rating
Bellhop4.6
Market average~4.5
LocalLong DistanceCommercialPackingStorageLast Minute
Reviews
Safety Record
No safety concerns or investigations on record.
Pricing
No pricing data available for this mover yet.
Company Details
Insurance & Bond
No active insurance filings on record with FMCSA
BBB Profile
Rating
A+
Accredited
Yes
Complaints (3yr)
10
Service Areas
Bellhop
4.6(1,661 reviews)
Discussion
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Bellhop
★ 4.6 MA (dispatched from Chattanooga, TN HQ)