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Barnes Van Lines (BVL) moving truck

Barnes Van Lines

Barnes Van Lines is a 31-year-old moving company based in Conyers, GA 30013. Rated 4.6/5 from 52 Google reviews. BBB rated A+. 7 red flags documented.
Google4.6(52)
BBBA+
Est.31+ yrs
LocalLong DistanceCommercialPackingStorage

Strengths

  • 4.6/5 from ~70 Google reviews
  • 31 years in business
  • BBB A+ with 0 complaints
  • Bekins Van Lines agent, legitimate interstate/long-distance network
  • Repeat customers: Sherry Sammon (3 moves in 10 years), Jeff Jackson (2 moves), Doreen Keiser (4 years storage)
  • Strong employee retention (Jeff Jackson: same packing crew years apart)
  • Document storage, records management, and shredding services (unusual for a mover)
  • Long-distance capability: GA to TX, GA to FL reviewed positively
  • Crew praised by name: Ethan, Joe, Dylan, Rhoma, Alonso, Chris, Roddy, Leslie
  • Stored belongings for 4 months between home sale and delivery (Eu La)

Red Flags

  • Owner cancelled a large move 15 business days before the date because crew quoted too low a price (Cindy Cortez, 2025)
  • 4-hour minimum charge even for smaller jobs (Jeremy Camp, Courtney Porter)
  • Movers complained about being kept working: 'are you really going to keep us here forever?' after 1 hour (Courtney Porter)
  • Rushing through moves causing wall and corner damage (Jeremy Camp)
  • Entertainment center dropped and damaged (Courtney Porter)
  • Unresponsive to estimate requests: 3 hours late to estimate appointment, never followed up (Amelia Kirby)
  • Not BBB accredited despite 31 years in business

How Barnes Van Lines Compares

Google Rating

Barnes Van Lines4.6
Market average~4.5

People

Owner: Chris Nara (Owner)

Crew: Chris (Nara/Barnes), Leslie, Dylan, Ethan, Joe, Rhoma, Alonso, Roddy

Storage

Company-owned facility

Security: secure facility

Individual vaults: Short or long term storage vaults
Document storage: Records management with professionally trained staff
Portable storage: Delivered to your location
Shredding: Secure document destruction for businesses

Reviews

10 reviews across Google. 6 positive (60%). 4 negative (40%). Average: 4.6/5 from 52 Google reviews.

5/5Google

Very pleased with the whole process. We needed a moving/storage company as we were moving back to Florida. Our home sold very quickly, so we were in between homes. They packed up in three hours, then stored it for 4 months, and the delivery was just completed today. The 3 men who delivered the goods were very professional, friendly and courteous.

Eu La

5/5Google

We have used Barnes twice, once when moving to Carrollton 4 years ago and just last week when moving to Tallassee. First, we had the same folks pack and move us, which tells me that Barnes has a great employee retention. Every single employee we ran into is named of humor. Moving is hard, hard work, and everyone from Chris who gave us the quote to Rhoma and Alonso who packed to Dylan and his crew were all fantastic.

Jeff Jackson

5/5Google

Thank you Barnes for such an easy move! The movers (Ethan & Joe) were very polite and respectful, such a great experience from the beginning to end. Our third move with Barnes in 10 years and they never let us down!

Sherry Sammon

5/5Google

My husband and I recently used Barnes Van Lines for our move from Georgia to Texas. They have a top-notch organization and professional team that made our move efficient and less stressful. You can rest easy knowing their staff will take care of your belongings from start to finish.

Victoria Blaydek

5/5Google

We have been doing business with them for the past 4 years, we park a truck and rent a storage from them, they will work with you and help you with all your needs. Keep up the great work Leslie.

Doreen Keiser

5/5Google

Chris & Roddy at Barnes Van Lines made moving easy, they packed & loaded everything. Price was right, and I have never seen movers work that hard, fast, & efficiently.

Chris small

1/5Google

Horrible Customer Service!!! We were referred to Barnes Van Lines through our employer Tanner Medical Center and were told we would receive a discount. That did not happen. But what really spoke volumes is the Owner. He left a message for us backing out of moving our large house 15 business days before our move because he felt like the guys had quoted us too low of a price. Now we are having to find a moving company 2 weeks before moving day!

Cindy Cortez

1/5Google

You have to pay minimum of 4 hours and they RUSH RUSH the whole process. Destroying corners and walls. They clammed up leaving and never said anything till they left. They did it in 3.5 hours.

Jeremy Camp

1/5Google

You have to pay a minimum of 4 hours, and both times when the movers were moving our stuff they complained after being there an hour making a comment 'are you really going to keep us here forever?' They dropped our entertainment center damaging it. And I have to repaint areas on my walls from being scuffed from moving furniture.

Courtney Porter

1/5Google

We called and scheduled a time for him to come to the house so he could give us an estimate. The appointment was on Memorial Day. He was 3 hours late and didn't call. He walked through and said he would send an estimate and never heard from Barnes again.

Amelia Kirby

Location

2849 Eastview Pkwy, Conyers, GA 30013

(770) 832-2527

Credentials

Bekins Van Lines agent

Service Areas

Barnes Van Lines

4.6 Conyers, GA 30013 . 31+ yrs