trunk

AMERICAN EAGLE RELOCATION LLC

VAN NUYS, CA 91406

Community tip: Avoid

Source: Terry Maupin, John H. Vetne

“ARAntonte RpstraUS•1 review2 days agoHuge selection of styles and sizes January 13, January 13They don't sell clothes of poor quality via discounts, just the one which turned out to be unclaimed for s...”

AMERICAN EAGLE RELOCATION LLC is a moving company based in VAN NUYS, CA 91406. USDOT 3700234, zero crashes in 24 months.
26 NCCDB complaints-27% year-over-year (2025: 15, 2026: 11)

USDOT

3700234

MC

1587479

Crashes (24mo)

0

Fleet

3 trucks

16227 VICTORY BOULEVARD SUITE 65, VAN NUYS, CA 91406

(800)507-1590

Verify on FMCSA SAFER

Reviews

20 reviews across Trustpilot. 3 positive (15%). 17 negative (85%).

5/5
Trustpilot

ARAntonte RpstraUS•1 review2 days agoHuge selection of styles and sizes January 13, January 13They don't sell clothes of poor quality via discounts, just the one which turned out to be unclaimed for some reason, But even despite this fact, I sometimes find extremely fashinable clothes in sales section. I’m very body confident, so it’s depressing when I struggle finding bras made for me.August 26, 2026Unprompted reviewUsefulShare

5/5
Trustpilot

LBLinds berk US•6 reviewsAug 17, 2026this company is greatthis company is great. they track your delivery, the products have great material that let your skin breathe, they are true to size. this company is a class act and i will order more. thank you.August 17, 2026Unprompted reviewUsefulShare

5/5
Trustpilot

JEJessUS•1 reviewAug 11, 2026Great customer ServiceI would like to say I had an amazing experience with customer service! I had a package stolen from my apartment building, called customer service and no questions asked, sent me an instant credit. Amazing! Thank you American Eagle! August 10, 2026Unprompted reviewUsefulShare

3/5
Trustpilot

EREliot RudekUS•1 review2 days agoout of Stock Mess and Sizing IssuesWhen it comes to returns, it took 3 weeks for me to receive a refund. Things I've ordered.August 26, 2026Unprompted reviewUsefulShare

3/5
Trustpilot

CACristin AsharoUS•1 review2 days agoBought several clothes from them across…Corporate strategy: go towards Radical/Disruptive innovation and develop and create strategic trusted alliances! I made a purchase through A&F online store. I ordered two dresses in different colors.August 19, 2026Unprompted reviewUsefulShare

2/5
Trustpilot

Mehrnoush RajabiCA•3 reviewsAug 28, 2026Be very careful when using your rewards…Be very careful when using your rewards here.The first time I tried to use my reward, it didn’t go through, and the cashier told me to contact customer service. Customer service eventually credited the reward back to my account.When I tried to use it again, the exact same thing happened. The reward didn’t apply to my purchase and immediately disappeared from my account. The cashier didn’t mention anything. I only not

Mehrnoush R

2/5
Trustpilot

Carolyn CamingayAE•2 reviewsAug 19, 2026I bought polo shirtI bought polo shirt. After i laundry the eagle stain on the area. I thought if good brand it won’t stain.August 14, 2026Unprompted reviewUsefulShare

Carolyn C

1/5
Trustpilot

Karlie BennettCA•1 reviewAug 29, 2026Their return policy is ridiculous.Their return policy is ridiculous.. you can only return items bought from a store to the original store where online you can just send them back and get either an exchange or refund. This is frustrating for people who live no where close to an actual store. August 24, 2026Unprompted reviewUsefulShare

Karlie B

1/5
Trustpilot

Ashly DosseyUS•2 reviewsAug 20, 2026Do not order from American EagleDo not order from American Eagle. They are the worst to order from. My package has been sitting in the same spot for a week hasn't moved & when you contact them they say you have to wait two weeks before they can do anything. Mind you I live in Houston TX. They tried to blame it on weather but as far as I know Dallas hasn't had any bad weather not especially for no week straight. I will never order from these people again. I ord

Ashly D

1/5
Trustpilot

Tania JCA•1 reviewAug 16, 2026Sent a birthday reward just to trap me in a ridiculous loop. Never shopping here again.I am writing this out of sheer principle. American Eagle sent me a $5 birthday promotion. When I tried to apply it to an order well within the valid timeframe, the site claimed it was an "invalid code."I contacted their online chat support to fix it, and the explanation I received was absurd. The agent told me that because my last purchase was 385 days ago, my Real Rewards account

Tania J

Show 10 more reviews
1/5
Trustpilot

JJJjpUS•4 reviewsAug 4, 2026I would give a "0" if I…I would give a "0" if I could.....ordered a pair of jeans and AE shipped out with Amazon shipping. Got a tracking number and said package was with carrier but after a week and no shipping updates AE determined the item was lost (probably stolen). Well, unfortunately the item is no longer available to order and now I have to fight for my money back. So disappointing.August 4, 2026Unprompted reviewUseful1Share

1/5
Trustpilot

Marcus Green Marcus GreenUS•11 reviewsAug 4, 2026This company doesn't wish to hire you…This company doesn't wish to hire you if you have disabilities. They will actually haze and fire toy for it August 1, 2026Unprompted reviewUsefulShare

Marcus G

1/5
Trustpilot

RTRiva TaitUS•7 reviewsJul 29, 2026Terrible experience with delivery that never arrivedThey had me waiting all day for an item to be delivered by door dash that never arrived. They gave no date when it would be delivered and customer service was totally unhelpful.July 29, 2026Unprompted reviewUseful1Share

1/5
Trustpilot

Madison PayneCA•12 reviewsJul 23, 2026Package never arrived and they are…Package never arrived and they are refusing responsibility. I am not out $100July 23, 2026Unprompted reviewUsefulShare

Madison P

1/5
Trustpilot

Maye AyalaUS•1 reviewJul 14, 2026Operations needs to do better. I understand that shipping issues can happen, but the way this was handled was incredibly frustrating. I received an email saying my tracking number had changed and assuring me that my package was still on the way. After several days with no updates, I contacted customer service and was told the package had actually been returned due to a shipping issue. I was never notified of this and only found out because I reached out.I had to

Maye A

1/5
Trustpilot

MNMaidly NyUS•13 reviewsJul 10, 2026HorribleHorrible. My package was put in the wrong place. I gave Aerie instructions to place the items on the porch in the front. They put it in the backyard. Someone stole it and they are refusing to give me my money back. They have promised a refund now they are refusing to give me my money back despite them not even putting the clothes in the right place. They took over $200 of my money and refuse to give it back. July 9, 2026Unprompted reviewUsefulShare

/5
Trustpilot

LMLeo McConnellJun 29, 2026Online order jeans arrived with security tag attached. AE response was mail back and they'll remove tag, time frame 3-4 weeks. Or return to store, provided all original tags are in place with proof of... See moreUsefulShare

/5
Trustpilot

Karlie BennettAug 29, 2026Their return policy is ridiculous.. you can only return items bought from a store to the original store where online you can just send them back and get either an exchange or refund. This is frustrati... See moreUsefulShare

Karlie B

/5
Trustpilot

ADadobeFeb 2, 2026I had placed an order for the wrong size and when a called back few hours later they said they couldn't change the item and they wouldn't honor the price I paid so I had to pay more if I wanted the co... See moreUsefulShare

/5
Trustpilot

S RSep 4, 2025Absolutely horrible company to do business with. Bought a pair of jeans, had to return based on sizing fit. They've had them back just over 3-months now. I've still not received an email acknowledging... See moreUsefulShare

Safety Record

Pricing

No pricing data available for this mover yet.

Company Details

FMCSA Details

Drivers

3

Annual Mileage

50,000 mi

Registered

May 2026

Insurance & Bond

Liability insurance (BIPD)
$750K
Cargo insurance
$5K

Last updated: Mar 2026

Discussion

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AMERICAN EAGLE RELOCATION LLC

VAN NUYS, CA 91406