A Plus Moving & Storage

WARNING! SORT THE REVIEWS BY NEWEST!!! Notice whenever they get a bad review within a day or so they get about 5 random exaggerated good reviews from ppl who have made no prior reviews on anything. They make fake accounts to stay at 4.8 stars. It is not real, they steal and damage things. I moved from a three bedroom to a three bedroom. I was sent a quote of $135 an hour for 3 men and that it would take about 6 hours. I figured 8 hours and I was okay with that. They broke my nail tech table completely in half. Scratched up my kitchen table, tore a leg to my leather single sofa, cracked my mirrored end table. They put everything which was all labeled, anywhere and in anyway regardless of how it was labeled. They broke glasses that were bubble wrapped and in boxes. They broke my roaster, put 55 inch tv on the sofa oh and they took two trips unnecessarily and took 1.5 hours driving each way. They took 12 hours yet charged me for 14 hours at $135 an hour for four men. $200 additionally for the grill, washer and dryer. We fixed them, we tipped them and it was not about the money or time until we saw the damage. I have had 3 moves and hired movers and never have I experienced this. I do plan to file a claim against this company. Their 60 cents a pound reimbursement policy is not good enough for the amount of damages they caused to brand new furniture. Forgot to mention they also broke my bed. Did not disassemble or reassemble it correctly.

Mika Mika

They damaged my property. They deliberately smashed open a footprint. The captain, they broke bigger. They also charged me a lot. They refuse to accept responsibility. They lie. I have a video of the delivery guy telling me that they will deliver the stolen faster before. The delivery guy also suggested to me that the next time I need a mover that I should rent a truck myself. Word to business. I am not a result with. Stay clear. I am sure any positive reviews are written by them.

George Baker

A-Plus Moving & Storage is NOT a good moving company. Take it from ppl, DO NOT use them. Stay away from them. To begin with, they come at 8:30am and instead of the scheduled and agreed time of start set off, still charged us NOT for the time they arrived at my home but for the time they left from home (Malden). I had ONLY 3 items (Box, Computer, 2 Tables, Bed & Mattress and Dresser). I was told it is a job that takes ONLY 3 hours. They claimed it took them 7 to 12 hours and charged me double the original quote.

Alexander Tessema

I went with this company because they are inexpensive about scheduling and got estimates. That would be great if the estimate was at all accurate but it was 3 times the cost. I had been on top of shoot about large items and a 3-hour walk up, but clearly that was not enough to factor in their paper work. My movers were really blame them. But they pressured me to leave the first apartment early to check on my moving parking permit, leaving me wandering about their urgency for the 3 hours I didn not get. So I left, whatever. When I went back the next day to return my keys I found a bunch of random tape ends and packing material I am glad I spotted that.

Megan Huffman

I retired my belongings with this company this past summer and when they delivered my things from Boston to New York, I was missing a large, expensive, and personally significant work of art. During packing, I had told them multiple times to be extra careful with that particular piece and after noticing it was missing upon delivery, I contacted them multiple times only for Mike to keep telling me that there was nothing in the truck. Despite his repeated assurances, I remain convinced that the piece of the doubt and kept looking but it is been months now so I can no longer wait around hoping it magically appears somewhere. I have never received any sort of solution, compensation, or even an apology. I can not begin to express how disappointed I am and how disappointed I am with the service.

Andrea Horn

Let me tell you my story about A-Plus Movers. This screwed me. It began with a very aggressive initial salesman. The truck arrived by 9:30am as indicated. 3 movers in total and it was brought to my attention I was being charged an additional 120.00. Immediately called Mike and stressed my concerns. He told me to talk through the movers. I will post the bill of 1600.00 dollars for eight hours and half. I was passed off. The entire time I was on the phone and talking to Mike and stressed and concerned telling me NO BED FRAMES. We even travel back to the old house to see if anything was left in mistakes, for certain items. He told me your bed frame that you took out of the apartment come do not belong. I received a call from Mike asking me where the mattresses are. I went back for the 4th floor for the bed in the night it was dark. I noticed the bedframe was not the correct one. I emailed A plus moving and storage asking for an explanation. They have still to do anything.

S Roberts

STAY AWAY FROM THIS COMPANY. I hired them to pack my own book. They told me on the phone they would charge me for 45 minutes of traveling time. When they arrived, they said it was actually 1.5 hours. They were also extremely slow. They arrived at 9:00 a.m., and it was not until 8:15 a.m. before they started to actually move the first item. They spent the entire time either sitting in the truck or talking by the elevator. They were the slowest movers in the world. Avoid this company.

John Pike

I will NOT use them again for sure. They did not wrap my bed frames and dragged it on the floor leaving scratches/break marks. They left my big plant (8 ft large and bright green) in their moving truck. The rest of the residential movers who witnessed when they flipped back to unpin position, confirmed collaboration for big price that requires two men. Instead, one man physically holding it and the other one just held the hand railing. Not only they damaged the furniture. And when I pointed out the upside down moving scratches, the landlord said we don not do an exchange with them, the mover over heard, and started yelling at us that he always gives quality work but I am not allowed to complain about his high quality price.

Zee Yin

Over many years we used this company multiple times. Stupid moves. What a pile of liars. A-Plus set screwed it up! They went to the wrong pick-up location which was about an hour away from the correct spot. They ripped the beautiful woodwork off of an expensive sofa. They scrapped the walls of our brand-new home, and then later we discovered even more furniture had been broken. Agreed, my wife asked them to show care for our walls. It is a brand new house and you are hitting the edge! She then received a very strong reaction. Threatening is what I called it. In fact, I took my wife aside and told her to calm down as these people know where we live.

WMC

We hired this company last second for my mom who broke her leg and needed surgery but had to be out of her apartment. She was a small amount of things and a few big items. All they took were big items and left everything else on the LAST day of move out. Refused to do things that weren not heavy, have a company so that is all easier right, but they said on the floor, smoky, really so they left at the stuff and took an extra 2 hours of me to move. Charged 500 DOLLARS.

Robin Klawez