10 Moving Companies With Unsatisfactory Safety Ratings Are Still in FMCSA's System

FMCSA assigns safety ratings to motor carriers on a three-tier scale: Satisfactory, Conditional, or Unsatisfactory. A Satisfactory rating means the carrier passed a compliance review with no critical deficiencies. Conditional means deficiencies were found but not severe enough to warrant the lowest mark. Unsatisfactory means FMCSA identified safety violations serious enough to assign the worst possible rating.

In theory, this system exists to protect consumers. In practice, it barely touches the household goods sector. We analyzed 23,065 HHG carriers via VektorTMS and found that 96% of them have never been rated at all.

Out of 23,065 household goods carriers, exactly 10 hold an Unsatisfactory safety rating. That is 0.04% of the total. These are the carriers FMCSA itself determined had safety violations serious enough to warrant the lowest rating. All 10 remain registered in the FMCSA system.

The 10 carriers with Unsatisfactory ratings, identified by USDOT number: 4000452, 1327683 (A Team Trucking), 1801920, 2484201, 2914575, 3314892, 4081714, 2491745 (Crossland Service Group), 29659 (Fountain Moving and Storage), and 425667 (Boyd's Wholesale Florist).

An Unsatisfactory rating is not a minor flag. It means FMCSA conducted a compliance review, found violations it considered serious, and assigned the lowest possible designation. Yet these companies remain in the system. Consumers who check FMCSA's SAFER database will see the rating, but nothing prevents these carriers from continuing to operate or advertise their services.

Beyond the 10 Unsatisfactory carriers, 173 hold Conditional ratings. Conditional means FMCSA found deficiencies during a compliance review, but the violations were not severe enough to warrant an Unsatisfactory designation. It is not a clean bill of health. It is a warning that something was wrong.

Several Conditional-rated carriers operate large broker or affiliate networks. Two Men and a Truck Henry County GA has 395 network connections. Two Men and a Truck (corporate) has 392. Gieselman Inc and Raimond's Movers each have 333. All My Sons Moving Milwaukee has 125. Suddath Moving has 85.

These are not small operators flying under the radar. They are companies with significant reach, moving a high volume of households, operating under a rating that indicates documented compliance problems.

The 10 Unsatisfactory and 173 Conditional ratings are concerning. But the larger issue is the 22,191 carriers, 96% of the total, that have never been rated at all. Only 666 carriers (2.9%) hold a Satisfactory rating.

FMCSA conducted zero new entrant safety audits of household goods carriers over a five-year period, according to enforcement data. The safety rating system exists on paper. It is codified in regulation. It has a three-tier structure, compliance review procedures, and a public database. But it is not being applied to the household goods sector in any meaningful way.

A consumer checking a mover on FMCSA's website will almost certainly see "Not Rated" where the safety rating should be. That is not because the carrier is too new or too small. It is because FMCSA does not conduct safety reviews of household goods carriers at any meaningful scale. The system that is supposed to distinguish safe movers from unsafe ones is, for 96% of the industry, simply not running.