Mayzlin Relocation: 81 Federal Complaints, a Virtual Office, and a Florida Phone Number

Mayzlin Relocation is registered with FMCSA as an interstate household goods carrier (DOT 3182355, MC 127375). It lists 37 power units (21 trucks, 16 tractors, 17 trailers). Its FMCSA address is 6000 Fairview Road, Suite 1200, Charlotte, NC 28210. Its phone number is (954) 616-5355, a Broward County, Florida area code. The owner listed on FMCSA filings is Semen Mayzlin.

The address is a Regus or similar shared office suite in a Class A office tower in Charlotte's SouthPark district. The building houses dozens of virtual office tenants. The phone number places the company's actual operations in South Florida, roughly 700 miles from its registered address.

The company's full legal name on its FMCSA registration is 'LONG DISTANCE & OUT OF STATE MOVERS MAYZLIN RELOCATION,' a name that reads more like a search engine optimization strategy than a business name.

Despite listing 37 power units, the company has zero FMCSA vehicle inspections and zero driver inspections on record. For a carrier claiming to operate 37 trucks, the absence of any federal inspection history raises the question of whether these trucks exist or operate under this DOT number.

Mayzlin Relocation has accumulated 81 complaints in the FMCSA National Consumer Complaint Database:

2023: 6 complaints 2024: 23 complaints (283% increase) 2025: 17 complaints 2026: 35 complaints through mid-August (106% year-over-year increase)

The trajectory is accelerating. At its current pace, 2026 will be its worst year on record by a significant margin. Mayzlin is currently the #1 worst company in North Carolina by NCCDB complaint count.

The complaint categories tell the story. Pickup and Delivery complaints dominate (41 total, 18 in 2026 alone). Hostage Goods complaints are trending sharply upward: 1 in 2023, 4 in 2024, 5 in 2025, and 8 so far in 2026. Estimates/Final Charges (30 total) and Deceptive Business Practices (29 total) round out the top categories. This complaint profile is consistent with a systematic bait-and-switch operation where quoted prices increase dramatically on moving day and belongings are withheld until the consumer pays.

Mayzlin's website claims multiple locations. Its FMCSA registration shows a single address in Charlotte. The 954 area code on its registration phone number is assigned to Broward County, Florida, the same county where many of the most-complained household goods brokers and carriers in the country are concentrated.

A virtual office address is not illegal per se. But FMCSA regulations require carriers to maintain a physical address where records are kept and can be accessed and inspected, and where principals can be interviewed in person. A Regus suite in Charlotte where nobody works does not meet this standard. In the Howards Vanlines investigation, the use of a registered address that did not function as an actual place of business was identified as a potential basis for enforcement action. When a carrier claims multiple physical locations while operating from a shared office suite with a phone number 700 miles away, the discrepancy between what the company tells consumers and what the public record shows is more than worth noting. It may be a regulatory violation.

Consumers who call (954) 616-5355 expecting to reach a company in Charlotte, North Carolina are calling South Florida.

Trunk's search visibility data shows Mayzlin ranking in Google results for 'LA to Phoenix movers,' despite having no physical presence in either city. The company appears to be advertising nationally while maintaining a single virtual office registration in North Carolina.

The company's legal name, 'LONG DISTANCE & OUT OF STATE MOVERS MAYZLIN RELOCATION,' is a pattern Trunk has documented across multiple carriers in the FMCSA database. Companies register with legal names that include common consumer search terms like 'long distance,' 'out of state,' 'cross country,' or 'affordable.' These names are designed to appear in search results when consumers type those phrases.

This is not evidence of fraud. It is evidence of a company optimized for lead generation rather than brand reputation. Companies that plan to operate for decades build a name. Companies that plan to operate until complaints catch up optimize for search traffic.

Before booking with Mayzlin Relocation:

1. Verify the address. If you are told the company has a location near you, confirm it is a staffed office with trucks, not a virtual mailbox.

2. Ask for the tariff. Every carrier must provide its published tariff on request (49 USC 13702). The tariff contains the exact rates you should be charged.

3. Check the estimate for 'Tariff Discount.' If the estimate shows a percentage discount off a 'Total Tariff' amount, ask the carrier to show you where that discount is documented in the tariff. Undocumented individual discounts are federal violations.

4. Get the binding estimate in writing before the move date. Do not sign a revised estimate on moving day unless you understand exactly what changed and why.

5. File an NCCDB complaint if something goes wrong: nccdb.fmcsa.dot.gov. File within 180 days of delivery for billing disputes.