Company Deep Dives5 min

3 BROTHERS MOVING & STORAGE LLC Complaints: 111 Federal Complaints Filed and What the Data Shows

A data-driven breakdown of every complaint filed against 3 BROTHERS MOVING & STORAGE LLC. FMCSA categories, year-over-year trends, and how to file your own complaint.

|Trunk Research
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The Numbers

3 BROTHERS MOVING & STORAGE LLC (USDOT 3840883) has accumulated 111 complaints through the FMCSA's National Consumer Complaint Database (NCCDB) as of September 2026. BBB complaint data is not available for this company.

3 BROTHERS MOVING & STORAGE LLC does not own trucks and operates as a broker, selling moves and dispatching carriers to perform them.

FMCSA Complaint Breakdown by Category

The NCCDB categorizes complaints into specific types. For 3 BROTHERS MOVING & STORAGE LLC, estimates/final charges leads with 26 complaints, followed by deceptive business practices at 22 and shipment documents at 16.

Hostage goods complaints, where a broker refuses to deliver until the consumer pays more, total 4. While not the highest category by volume, hostage situations represent the most severe consumer harm.

Year-Over-Year Complaint Trend

The 2024 spike to 60 complaints, more than double the 2023 total, followed by a sharp drop to 25 in 2025, is a notable pattern. The spike-and-drop could indicate a period of aggressive marketing that generated complaints, followed by either operational changes or reduced volume. No 2026 complaints have been recorded through September.

What to Do If You Have a 3 BROTHERS MOVING & STORAGE LLC Complaint

If you have experienced problems with 3 BROTHERS MOVING & STORAGE LLC, there are several steps you can take.

First, if you paid by credit card, file a chargeback with your credit card company immediately. You typically have 60 to 120 days from the charge date. Provide documentation of the original quote, the contract, and any communications showing the discrepancy.

Second, file a federal complaint with FMCSA through the National Consumer Complaint Database at nccdb.fmcsa.dot.gov. This creates an official record that contributes to enforcement actions.

Third, file a complaint with the Better Business Bureau at bbb.org.

Fourth, submit a report to Trunk at trunk.lorea.ai/report-mover. Consumer reports submitted to Trunk are reviewed, documented, and may be included in published research.

Fifth, if your goods are being held hostage, contact local law enforcement. While they may classify it as a civil matter, having a police report strengthens your case.

Data

NCCDB Complaints by Category (2023 to 2025)

Category202320242025Total
Estimates/Final Charges614626
Deceptive Business Practices512522
Shipment Documents49316
Loss and Damage37313
Claim Settlement36312
Pickup and Delivery36211
Hostage Goods1214
Weighing1214
Operating Authority0112
Insurance0101
Total266025111

Source:

3 BROTHERS MOVING & STORAGE LLC Complaint Summary Across Platforms

PlatformComplaintsRatingNotes
FMCSA NCCDB111N/AFederal complaint database. 2024 peak: 60 complaints
Better Business BureauNot availableN/ANo BBB listing found

Source:

Companies Mentioned

Sources: FMCSA National Consumer Complaint Database (NCCDB), Better Business Bureau, Trunk consumer reports.

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