Metropolitan Moving & Storage
Strengths
- 21 years in business (since 2004)
- BBB A+ accredited since 2005
- climate-controlled storage facility
- piano and antique/artwork crating capability
- white-glove service available
- owner responds to Google reviews
- multiple complex multi-stage moves documented (staging, storage, delivery)
Red Flags
- highly polarizing reviews (5-star and 1-star, little in between)
- 1-star review alleges consistent misquoting by hundreds of dollars and breaking belongings
- 1-star review reports no-show on moving day
- name confusion with unlicensed Metropolitan Moving & Storage in Rockville per Yelp warning
Insurance & Bond
BBB Profile
Rating
A+
Accredited
Yes (since 2005-05-24)
Complaints (3yr)
0
How Metropolitan Moving & Storage Compares
Google Rating
People
Owner: Jonathan M Neal (President/Partner)
Crew: Justin McCarty, Mario, Robert Binks, Cassie
Reddit Community
“Metropolitan”
u/businessbuilding2138 in r/nova+1
“We moved earlier this week and used metropolitan movers. They were one of the cheapest and the final bill was very close to what they estimated. They were very professional and nothing broke or got scratched.”
u/rak28 in r/MontgomeryCountyMD
“We used Metropolitan a few years ago too. They were inexpensive and did a great job. I also thought they did the best job of any company at accurately estimating the number of movers and truck size we would need.”
u/FutureOmelet in r/MontgomeryCountyMD
“Metropolitan Moving and Storage”
u/Homerfan in r/washingtondc
Independent in Rockville. MC #513588. Website dcmetropolitanmoving.com. Phone 301-279-0090 or 703-837-0091. As of 3/8/11 had an 'A+' rating and 1 BBB complaint in the past 36 months. There is a 2007 discussion of the company on this thread.
Reviews
9 reviews across Google, Reddit. 7 positive (78%). 2 negative (22%). Average: 4.6/5 from 94 Google reviews.
| Rating | Review | Author | Source |
|---|---|---|---|
| 5/5 | HIGHLY RECOMMEND! Metropolitan was the only company that offered me an in-person walkthrough estimate. The total bill came in significantly under their minimum estimate (hundreds of dollars less). | Rebecca L | |
| 5/5 | Over the course of a three-day pack out and moving job, the entire team is courteous, professional, efficient, nimble and totally helpful in every aspect of clearing out a large apartment. Additionally their storage capabilities are very flexible. | Philip Pillsbury | |
| 5/5 | Mario and his crew were on time, easy to work with and experienced. They were so efficient that the move took about half of the estimated time! Very pleasant to work with and talk too. | Andrew Kasab | |
| 5/5 | Metropolitan | businessbuilding2138 | nova |
| 5/5 | We moved earlier this week and used metropolitan movers. They were one of the cheapest and the final bill was very close to what they estimated. They were very professional and nothing broke or got scratched. | rak28 | MontgomeryCountyMD |
| 5/5 | We used Metropolitan a few years ago too. They were inexpensive and did a great job. I also thought they did the best job of any company at accurately estimating the number of movers and truck size we would need. | FutureOmelet | MontgomeryCountyMD |
| 5/5 | Metropolitan Moving and Storage | Homerfan | washingtondc |
| 1/5 | WARNING Horrible Company. DO NOT BOOK!! I was booked for a in person estimate and staff took me off schedule without notice. Very unprofessional. He apologized but did not even bother to notify me. | Shan H | |
| 1/5 | Hired a dozen times, and hired movers for half my moves, and I can unequivocally say this is the worst moving company you could possibly hire in the entire DC/MD/VA area. They will misquote you by hundreds of dollars, they will also break everything you own. | Ve R So |
HIGHLY RECOMMEND! Metropolitan was the only company that offered me an in-person walkthrough estimate. The total bill came in significantly under their minimum estimate (hundreds of dollars less).
Rebecca L
Over the course of a three-day pack out and moving job, the entire team is courteous, professional, efficient, nimble and totally helpful in every aspect of clearing out a large apartment. Additionally their storage capabilities are very flexible.
Philip Pillsbury
Mario and his crew were on time, easy to work with and experienced. They were so efficient that the move took about half of the estimated time! Very pleasant to work with and talk too.
Andrew Kasab
Metropolitan
businessbuilding2138
We moved earlier this week and used metropolitan movers. They were one of the cheapest and the final bill was very close to what they estimated. They were very professional and nothing broke or got scratched.
rak28
We used Metropolitan a few years ago too. They were inexpensive and did a great job. I also thought they did the best job of any company at accurately estimating the number of movers and truck size we would need.
FutureOmelet
Metropolitan Moving and Storage
Homerfan
WARNING Horrible Company. DO NOT BOOK!! I was booked for a in person estimate and staff took me off schedule without notice. Very unprofessional. He apologized but did not even bother to notify me.
Shan H
Hired a dozen times, and hired movers for half my moves, and I can unequivocally say this is the worst moving company you could possibly hire in the entire DC/MD/VA area. They will misquote you by hundreds of dollars, they will also break everything you own.
Ve R So
Location
13230 Mid Atlantic Blvd, Laurel, MD 20708
(301) 279-0090
Credentials
Service Areas
Metropolitan Moving & Storage
Metropolitan Moving & Storage
★ 4.6 Laurel, MD 20708 . 21+ yrs