ALS Van Lines
Strengths
- BBB A+ accredited with 0 complaints
- 32 years in business (since 1994)
- Arpin International Group agent, international capability
- ProMover certified (ATA Moving & Storage Conference)
- 155,000+ sq ft storage facility with 24/7 security
- Handles military and government relocations
- Warehousing and distribution services with computerized inventory management
- Repeat customer documented (Kailyn Conner, 4 moves)
Red Flags
- Only 7 Google reviews for a 32-year-old company, unusually low
- Stolen items reported during military move (North Face jacket, HD TV)
- Crew sat on customer's furniture, ate lunch in recliners, asked to keep items
- $900 e-piano damaged due to inadequate salt water protection for overseas move
- Mattresses improperly packaged, seams torn
- Blocked customer on Facebook after negative review
- Website uses stock photos
Insurance & Bond
BBB Profile
Rating
A+
Accredited
Yes
Complaints (3yr)
0
How ALS Van Lines Compares
Google Rating
Reviews
3 reviews across Google. 2 positive (67%). 1 negative (33%). Average: 4.1/5 from 27 Google reviews.
| Rating | Review | Author | Source |
|---|---|---|---|
| 5/5 | Amazing service as well as knowledgeable stuff, very happy with our last 4 moves!! | Kailyn Conner | |
| 5/5 | Excellent people! Their price is fair | Xinlu Liu | |
| 1/5 | This company was tasked to me for an overseas move for the Army. They failed to package my property to protect against salt water damage, they did not cover my $900 e-piano like I was told and it suffered extensive damage. Items were stolen to include my wife's North Face jacket, an HD TV and several other items. Employees were extremely unprofessional. They kept sitting on my furniture, eating lunch in my recliners, asking if they could have some of my items and so on. Red mattresses were not packaged correctly and seams were torn on both of our queen mattresses. Go somewhere else. If they are tasked to you for a military move, demand a different company. | Brett Smith |
Amazing service as well as knowledgeable stuff, very happy with our last 4 moves!!
Kailyn Conner
Excellent people! Their price is fair
Xinlu Liu
This company was tasked to me for an overseas move for the Army. They failed to package my property to protect against salt water damage, they did not cover my $900 e-piano like I was told and it suffered extensive damage. Items were stolen to include my wife's North Face jacket, an HD TV and several other items. Employees were extremely unprofessional. They kept sitting on my furniture, eating lunch in my recliners, asking if they could have some of my items and so on. Red mattresses were not packaged correctly and seams were torn on both of our queen mattresses. Go somewhere else. If they are tasked to you for a military move, demand a different company.
Brett Smith
Location
6635 LaHaye Blvd SW, Atlanta, GA 30331
(404) 620-4576
Credentials
Service Areas
ALS Van Lines
ALS Van Lines
★ 4.1 Atlanta, GA 30331